Head to Heart
Privacy

Privacy Policy

Effective May 1, 2026 · Last updated May 1, 2026

Introduction

Head to Heart Therapy, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, headtohearttherapyfl.com (the "Website"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

This Privacy Policy applies only to information collected through this Website. It does not apply to information collected through other means, including in the course of clinical treatment, which is governed by our separate HIPAA Notice of Privacy Practices provided to clients.

Information We Collect

Information You Provide Voluntarily

When you submit the contact/inquiry form on our Website, we collect the following information:

  • Full name
  • Email address
  • Phone number
  • Date of birth or age
  • Preferred contact method
  • Reason for inquiry
  • Message content

You must also acknowledge a consent checkbox before submitting the form. Submitting the contact form does not establish a therapist-client relationship.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • Browser and device information: Browser type, operating system, screen resolution, and device type
  • Usage data: Pages visited, time spent on pages, referring URL, and navigation paths
  • IP address: Your Internet Protocol address, which may indicate your general geographic location

Cloudflare Turnstile

Our contact form uses Cloudflare Turnstile, a bot-detection service provided by Cloudflare, Inc. When you interact with our contact form, Cloudflare may collect certain technical data (such as browser characteristics and interaction patterns) to verify that you are a human visitor. This data is processed by Cloudflare in accordance with Cloudflare's Privacy Policy.

How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to inquiries: To review and respond to messages submitted through the contact form
  • Communication: To contact you using your preferred contact method regarding your inquiry
  • Website operation: To maintain and improve the functionality of our Website
  • Security: To protect against spam, abuse, and unauthorized access to our Website

We do not use your information for:

  • Marketing or advertising purposes
  • Selling or renting to third parties
  • Automated decision-making or profiling

How We Store and Protect Your Information

  • Contact form submissions are stored in a secure database hosted on our private server
  • Access to inquiry data is restricted to authorized administrators only
  • Our Website uses HTTPS encryption (SSL/TLS) to protect data transmitted between your browser and our server

While we take reasonable measures to protect your information, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

  • Legal requirements: If required to do so by law, court order, or governmental request
  • Protection of rights: To protect the rights, property, or safety of Head to Heart Therapy, LLC, our clients, or others
  • Service providers: With third-party service providers who assist in operating our Website (e.g., Cloudflare for security), subject to their own privacy policies

Cookies and Tracking Technologies

Our Website may use essential cookies necessary for the Website to function properly. We do not use advertising cookies or third-party tracking cookies for marketing purposes.

Cloudflare Turnstile may set cookies or use local storage as part of its bot-detection functionality.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our Website.

Third-Party Links

Our Website may contain links to third-party websites, including Psychology Today and Alma provider profiles. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Opt-out of communication: Request that we stop contacting you

To exercise any of these rights, please contact us using the contact form on our Website.

Children's Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through this Website. Our therapy services are available to adolescents aged 13 and older, but any intake for minors must involve a parent or legal guardian.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact

If you have questions about this Privacy Policy, please reach out to us through the contact form on our Website.

This Privacy Policy applies to the website headtohearttherapyfl.com only and does not govern the clinical therapeutic relationship. Clinical privacy practices are covered under a separate HIPAA Notice of Privacy Practices provided to clients.